About Flame

It’s all about service!

Brilliant service is at the core of everything we do. We started with a very simple idea: carefully chosen heating products and spares, backed by personal advice from experts. It works well, and it’s why we’re one of the fastest growing companies in the industry.

Expert & efficient.

We come with years of experience, so we know what we’re talking about. We only sell products we’d use ourselves. And we stock everything you need, ready for next-day delivery when you need it.

The flame promise >

Find your local.

Want to see us in person? We’ve got branches across the North East. And you’ll find our HQ (and plenty of free coffee) in Gateshead.

Contact us >

People matter.

Our founder, John Savage, worked his way up through the ranks of a major national merchant - from the lad on the warehouse floor to the office manager. When he set up Flame Heating Spares, he put people at the heart of the business: keeping customers and employees happy, and supporting local communities. From apprenticeships to fundraisers, we always look for new ways to support our people.

Our key people.

John Savage

John Savage

Managing Director

Gary Riseborough

Sales Director

Sean Langston

Operations Director

Simon Williams

Group Financial Controller

Ken Tiffin

Development Director Commercial

Danny Byrne

Development Director Scotland

Simon Scott

Business Development Manager - North East

Simon Mann

Branch Director Durham

Stuart Lavelle

Branch Director Stockton

Graeme Bonas

Bathroom Showroom Manager

Join us.

Walk into any Flame branch, and you’ll notice the warm atmosphere. That’s not just the excellent boilers: we’re a friendly, happy place to work. If you’re driven, energetic, and great with people – we want to hear from you.

Contact us >