The Flame Promise

Expert advice. Products we would use ourselves.
And a brilliant returns policy. What’s not to love?

30-day returns. No quibbles.

Something not quite right? Send it back to us, and we’ll sort it. Peace of mind is as important as a warm house: that’s why we offer 30-day quibble-free returns.

Kyle loves boilers!

We love boilers.

We could chat about them for hours. But we know that’s not what you need: so we give you the most important bits up front, and help you decide. Hot tips from heating experts - handy.

Fast delivery.

Order before 3.30pm, and get it delivered the next working day. Done.

Not a faceless warehouse.

Flame may be the fastest growing company of its kind – but our success comes from happy customers, and happy employees. We’ll never forget that we started out as a couple of lads from the North East.

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Brilliant prices.
Affordable finance.

Plumbing and heating aren’t casual purchases: more often than not, you’re in a fix, and need a solution sharpish. That’s why we work hard to give you the best prices – plus affordable finance, in minutes.

More about finance >